Case Study: Power Restoration After Storm Damage
- Kristin Woolley
- Apr 2
- 1 min read
Client: Homeowner in Duvall, WA
Issue: Fallen tree damaged customer-owned power pole and electrical panel
Solution: Power restoration & insurance documentation support
Background
After a severe storm, a fallen tree caused significant electrical damage to a homeowner’s property, knocking out their customer-owned power pole and electrical panel. With no electricity and an urgent need for restoration, the homeowner reached out to LeMaster Electric for assistance.
Challenges
The damage required immediate attention to restore power safely.
The homeowner needed detailed documentation to file an insurance claim.
Coordination with the utility provider was necessary to ensure a seamless restoration process.
Our Solution
LeMaster Electric responded promptly, dispatching a team of experienced electricians to assess the situation. We:
Conducted a Thorough Inspection – Identified the extent of the damage and outlined a restoration plan.
Replaced the Power Pole & Electrical Panel – Installed new equipment with precision and ensured compliance with local codes and safety standards.
Restored Power Safely & Efficiently – Worked closely with the utility provider to reconnect service without delays.
Provided Comprehensive Documentation – Supplied the homeowner with necessary reports, photos, and paperwork to support their insurance claim.
Results
Fast Power Restoration: The homeowner had electricity back in record time.
Seamless Insurance Process: The detailed documentation allowed for a smooth claim approval.
Customer Satisfaction: The homeowner expressed deep gratitude for our expertise, efficiency, and professionalism.
Conclusion
LeMaster Electric’s commitment to quality service ensured that the homeowner not only regained power quickly but also had the necessary support to navigate the insurance claim process. Our combination of technical skill and customer care made all the difference in restoring normalcy after the storm.
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